Tirooyinka ayaa ka yimid "Portal da Queixa" oo aan shaki ku jirin: ku qanacsanaanta adeegyada Machadka Dhaqdhaqaaqa iyo Gaadiidka (IMT) ayaa sii kordhaya.
Wadar ahaan, intii u dhaxaysay Jannaayo 1 iyo Sebtembar 30, 2021, 3776 dacwooyin oo ka dhan ah hay'adda dadwaynaha ayaa laga diiwaan galiyay boggaas. Si aan fikrad kuu siiyo, isla muddadaas 2020, kaliya 1354 dacwooyin ayaa la gudbiyay, taas oo ah, cabashooyinka ka dhanka ah IMT ayaa kordhay 179%.
Laakiin waxaa jira wax ka badan. Intii u dhaxaysay Jannaayo iyo Sebtembar, hal bil gudaheed, Juulay, tirada cabashooyinku kama badnaan kuwii la diiwangeliyay bishii hore, taas oo daaha ka qaadaysa horumarka sii kordhaya ee cabashooyinka laga gudbiyay IMT.
| Bisha | 2020 | 2021 | Kala duwanaansho |
| Janaayo | 130 | 243 | 87% |
| Febraayo | 137 | 251 | 83% |
| Maarso | 88 | 347 | 294% |
| Abriil | 55 | 404 | 635% |
| Laga yaabaa | 87 | 430 | 394% |
| Juun | 113 | 490 | 334% |
| Julaay | 224 | 464 | 107% |
| Ogosto | 248 | 570 | 130% |
| Sebtembar | 272 | 577 | 112% |
| Wadarta | 1354 | 3776 | 179% |
Arrimaha liisanka darawalnimada ayaa keena cabashooyin
Dhibaatooyinka ka dhashay cabashada ugu badan ee "Portal da Complaint" waxaa ka mid ah dhibaatooyinka helitaanka liisanka darawalnimada - beddelka liisanka darawalnimada ee ajnabiga ah, cusbooneysiinta, bixinta iyo dirida - kuwaas oo 62% ka ah cabashooyinka, kuwaas oo 47 % ay ahaayeen. cabashooyinka ku saabsan dhibaatooyinka kala beddelashada shatiga wadista ee ajnabiga.
Ka dib dhibaatooyinka la xiriira liisanka darawalnimada, waxaa jira arrimo la xiriira baabuurta (ansixinta, diiwaangelinta, buug-yaraha, dukumentiyada, kormeerka), kuwaas oo u taagan 12% cabashooyinka.
4% cabashooyinka waxaa sabab u ahaa tayada adeegga macaamiisha oo xumaatay iyo cilladda marinka IMT. Ugu dambeyntii, 2% cabashooyinka waxay u dhigmaan dhibaatooyinka jadwalka imtixaanada.